Our Team | MS Living Well

Heather, Practice Manager joined our team in June 2024.

Heather comes with over 20 years of experience in the medical field, 12 of those years have been in healthcare management. She provides comprehensive leadership support, managing day to day business and clinical operations as well as direct supervision of employees. Heather is dedicated to providing a cohesive partnership with our employees, providers, and patients to ensure an exceptional patient experience.

Jennifer, a MS-certified Registered Nurse, joined our team in January of 2017.

Jennifer has been a Registered Nurse since 1999 with her Associates Degree of Nursing from Belleville Area College and later her Bachelor of Science in Nursing degree from McKendree University in 2020. Prior to joining our team, Jennifer worked at Barnes-Jewish Hospital on the neurosurgery floor, neuroscience ICU, and later neuroradiology. She has earned and maintained a certificate in Neurologic Nursing (CNRN) since 2008 and a Multiple Sclerosis Nursing (MSCN) certificate since 2018. Jennifer works with our patients triaging symptoms and providing education and assistance to our patients.

Julie joined our team in October 2024.

Julie has been a Registered Nurse for over 20 years. She received a Bachelor of Science in Nursing degree from Bradley University in 1995. Julie has inpatient and outpatient experience working in hospitals and clinic settings. Julie assists with telephone triage, patient education and starting MS medications.

Cindy joined our team in January 2024.

Cindy has been a Licensed Practical Nurse since 2000 after graduating from Mineral Area College. Cindy has had experience working in clinical, rehab, and long-term care settings. Cindy works with our patients’ triaging symptoms, providing education and assistance to patients.

Christina, our Study Coordinator, joined our center in October of 2016.

Christina graduated from Illinois College in 2010 with a bachelor's degree in biology. She began her career in clinical research in July of 2013 working directly with pharmaceutical companies and centers all over the world. She has enjoyed working directly with patients participating in clinical research at our center. She provides ongoing support to all our patients involved in clinical trials.

Korie, our Lead Patient Service Representative/Infusion Coordinator, joined our team in March of 2018.

Korie is nationally recognized as an expert in the field of infusion management for high-risk MS and rare brain disease infusion medications with over 13 years of experience. Korie provides patient education regarding infusion drug therapy, treatment plans, disease progression, safety, and clinical outcomes. She communicates care with our practice staff, corporate nursing support team, business office, and client services to ensure patients receive the highest level of care.

Lauren, a Medical Secretary, joined our team in October 2019.

Lauren graduated from the University of Missouri with a bachelor's degree in health science. She previously worked in primary care for 5 years as a medical assistant and scribe before joining our team. Lauren currently manages prior authorizations for our disease modifying and symptom management medications. Lauren also helps support several other areas of the office including scheduling, infusion coordination, and medical assisting.

Sarah, a Patient Service Representative, joined our team in 2020.

Sarah is a registered CNA with 15 years of experience in healthcare. She previously worked in the Neuro ICU and has primarily worked with multiple sclerosis patients. Sarah manages our insurance referrals as well as assisting with scheduling and registration.

Debbie, a Registered Medical Assistant, has been part of our team since April 2021.

Debbie graduated from St. Louis College of Health Careers, obtaining her diploma in Medical Assisting. As one of our Senior Medical Assistants, Debbie plays a vital role in providing excellent care for our patients by assisting in the training and education of new employees. Debbie can fluently speak more than four languages.

Krista, a Patient Service Representative, joined our team in 2022.

Krista has 25 years of experience in healthcare and previously worked as a bone density tech. She manages our scheduling, front desk registration, and medical records. Krista is dedicated to providing excellent patient care at the start of your visit.

Melissa joined our team in August 2024 as a Medical Assistant.

Melissa has 20 years of experience in healthcare. She has dedicated her career to providing compassionate and personalized patient care. Her experience spans a variety of specialties, including Endocrinology, Home Healthcare, Dialysis, Family Medicine, and Neurology. Melissa takes pride in building meaningful connections with patients, ensuring they feel supported and understood throughout their healthcare journey. Caring for others is not just her profession but her passion, and she strives to make a positive impact in the lives of our patients.

Mary joined our team as Lead Registered Medical Assistant in October 2024.

Mary received her certification from AL-MED Academy for Medical Assistants and has 37 years of healthcare experience. Mary provides support to our MA team, ensuring compliance, as well as assisting with patient care. She is focused on maintaining a strong team environment and is dedicated to helping provide excellent patient care.

Lynn, a Certified Medical Assistant, joined our team in October 2024.

Lynn has been a Certified Medical Assistant since 2017 with over 6 years of experience in both administrative and clinical duties. Lynn has a true passion for helping people in the health profession.